We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Очень приятный свитер. На 42-44 размер подошёл размер М. КАЧЕСТВО ХОРОШЕЕ. доставка быстрая, 2 недели в Казань. Пришёл в пакете хорошо упакован, в боксы в пятёрочку, не мятый, даже не пришлось отпаривать.
A beautiful sweater, on the Russian m size L came up perfectly, a little more, looks like an oversize
The quality of the fabric is not the best. The seams are of poor quality, they fell apart.
Delivery less than a month, traceable track number. The sweater is synthetic, but very pleasant to the body, very soft. On height 170 the length of the sleeves is excellent, such as it should. The sweater itself does not long cover the belt in jeans of medium landing. Sewing the oversize sweater, so in my size will sit on 44-46 freely, and even at 48. Threads do not stick out. The cuff of the sleeves is soft, not dense. The color of the sweater is very gentle, sky blue. Very beautiful. For me, he really liked it, raised the mood.
Very nice, oversize soft fabric, came super fast, literally a week
Not as thin as some people wrote. Nice sweater. In it and not cold and not hot. The quality is very good with the size all OK. I wear 40-42 R, the sweater is like a light oversize. Delivered very quickly, it was about 8-10 days. In general 10 of 10
Everything is very cool, I liked it, of course it would be possible and smaller, but so good)))
M I'm too big, I needed to take S. The sleeves are long and the cuffs are wide on the soy hand, the quality is super, soft and pleasant to the body. Thank you.
Sweater I order already 3 .... yes, yes it is 3!!! The quality is chic, very pleasant to the body, everything is super. At first I ordered myself and my daughter, but as a Department for Work This sweater liked a lot, in the end I ordered a friend
Sweater arrived safely within 9 days to France. It’s soft and color is as described. However upon close inspections, I realized there were some piling occurring at one side of the sweater. I believe it could be from friction during trying or something. And there is an old hole which was covered up with another color thread. And it’s at the front of the sweater which makes it obvious. I’ve opened a dispute with store.
Nice jacket. It is thin, it will hardly be very warm in it. I really wanted black and white. I liked the quality. Delivery was more than a month, because I bought it on sale.
The sweater as a whole is soft, warm, pleasant, dense. As for me is short for their design, but this is a matter of taste. I have a lead on the back of the product and 2 arrows (flat loops). I opened a dispute, I want to return some money to repair the sweater. My parameters are 88-74-101.
The sweater came in 2 weeks, the quality is good, soft, the size approached.
Just a bomb, quality at altitude, its money is definitely worth it.
The store quickly sent the parcel, she came to Kiev in two weeks to mist. The sweater is pleasant to the body, there is no smell.
It's like the description. My wife is happy. The size is the same. Slightly wide sleeves. Shipping is super fast! I recommend it to everyone.
Very soft to the body. I chose the size M to Russian M. everything came up! Recommend!
Excellent quality! On the Sizes 90-68-99 and high growth m sits perfectly! Recommend!
Cool soft sweater, as in the photo, the pattern is clear, on the front side of the seam of the sleeve for some reason a small tag with the size, I think you can easily remove it. The composition corresponds to the description. Sleeves slightly long for growth 160. The SPB reached two weeks.
Quality more than decent. With soft and warm texture. I love the design. Very happy with this purchase. Recommended.
Someone wrote that the sweater is identical to the sweater from Zarina. This is not so, the quality is absolutely different and the style is different. Beige sweater I have from Zarina, in the photo there is a difference. Zarina fluffy and cozy, the simplia is plastic, although the composition contains viscose (not felt). I suspect that the sweater quickly rolls down, later I will add to the tip whether it is. The size of the simplia S is shorter than Zarina XS and the sleeve is more deflated, the seam is pinched. In general, in vain bought a review :))
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
No.46, Xiaonan Road, Danan street, Lucheng District, Wenzhou, Zhejiang, China, 325028