We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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Coat is very nice, quality is good, ordered size 48 on parameters 89/72/102 and height 180cm is a little big, may order a size smaller. Love the big hood, the real colour is like on the store photos, thank you for a nice velvet dress as a gift
Coat is very nice, quality is good, ordered size 48 on parameters 89/72/102 and height 180cm is a little big, may order a size smaller. Love the big hood, the real colour is like on the store photos, thank you for a nice velvet dress as a gift
In general, it looks like a photo, there are no complaints about the quality, everything is well stitched, the threads do not stick out, I went to Peter for two weeks. Of the minuses-very thin, not suitable for the cold winter. Rather, about on November or for the winter to minus 5, minus 10. Also in the description it is indicated that the filler is cotton, on the label polyester. At the same time, the filler sample is not attached, so you can only guess. Glitters stronger than in the store's photo (which is certainly cheap). As a result, I would say that the chicken at its price is normal, but the down jacket from another brand for the same price is much better. As a gift put a specific dress. But since this is a gift-thanks to the store)
In general, it looks like a photo, there are no complaints about the quality, everything is well stitched, the threads do not stick out, I went to Peter for two weeks. Of the minuses-very thin, not suitable for the cold winter. Rather, about on November or for the winter to minus 5, minus 10. Also in the description it is indicated that the filler is cotton, on the label polyester. At the same time, the filler sample is not attached, so you can only guess. Glitters stronger than in the store's photo (which is certainly cheap). As a result, I would say that the chicken at its price is normal, but the down jacket from another brand for the same price is much better. As a gift put a specific dress. But since this is a gift-thanks to the store)
Very cool coat, warm, quality, but unfortunately too big. I sell in St. Petersburg, size S, somewhere in 42 Russian. Tel + 79213981132, call, or in votsap. Sell for 4100
Very cool coat, warm, quality, but unfortunately too big. I sell in St. Petersburg, size S, somewhere in 42 Russian. Tel + 79213981132, call, or in votsap. Sell for 4100
In a week the down jacket reached Mo. This is the fastest delivery with a nice surprise-dress as a gift) down jacket of good quality, but for our winter it will be cold in it. Up to-10 degrees with a warm jacket will be comfortable. Everywhere everything is sewn well, the hem is thin, but it seems durable. Not electrified. With the store did not communicate, goes into size. Purchase is very satisfied!
In a week the down jacket reached Mo. This is the fastest delivery with a nice surprise-dress as a gift) down jacket of good quality, but for our winter it will be cold in it. Up to-10 degrees with a warm jacket will be comfortable. Everywhere everything is sewn well, the hem is thin, but it seems durable. Not electrified. With the store did not communicate, goes into size. Purchase is very satisfied!
Down jacket of good quality, with a full-fledged growth of 170, sleeves of good length, the size grid corresponds, good quality fittings, threads do not stick out, the only color does not match, delivery fast, about 2 weeks
Down jacket of good quality, with a full-fledged growth of 170, sleeves of good length, the size grid corresponds, good quality fittings, threads do not stick out, the only color does not match, delivery fast, about 2 weeks